Free services at Accor hotels that you might not know about
Staying at Accor is always more than just a room key. The chain's hotels have a whole range of services that are included in the accommodation and make the trip more comfortable. Sometimes guests don't even realize that they can use them without paying. Let's look at which hotel services are always free and how to make the most of them.
Free WiFi for all guests
It's difficult without the Internet today: it helps you set routes, order a taxi, work remotely and stay in touch. In Accor hotels, Wi‑Fi access is included in the accommodation — the network operates in rooms and public areas, and a password is issued upon check-in.
High-speed Internet is available in many hotels of the chain. It is enough for correspondence, information search, video calls, watching streaming videos and working with large files. If high connection speed is important to you, it is better to check the parameters in advance with the staff of a particular hotel before booking.
Late check-out and early check-in
It happens that the plane arrives early in the morning long before the standard check-in time. Or vice versa — the return flight will be late in the evening, and the room must be vacated at noon. In some Accor hotels, such situations are solved individually: if there are available rooms, they may offer to check in earlier or stay longer without extra charge.
For example, there is such a free service in the hotel Panorama by the Mercure in Krasnaya Polyana. Late check-out before 14:00 is provided free of charge, subject to availability of rooms.
If the room is not ready yet, the luggage will be taken to the luggage room. Guests can have a coffee in the lobby, work with a laptop or take a walk, and later return for their belongings.
Tip: check out the possibility of early check-in or late check-out at a particular hotel in advance, preferably one day before arrival. A short letter or call will help you quickly coordinate the details.
Free access to the fitness center and SPA
I also want to keep in shape during the trip. At many Accor hotels, guests can use the gym for free to warm up after a trip or start the morning with a workout on the treadmill. For example, the Novotel Saint Petersburg Center, like other hotels of this brand, has a modern fitness room with basic equipment and a hammam.
If you want to add a comprehensive SPA vacation to your workouts, pay attention to these hotels:
- Swissotel Krasnye Hills Moscow — Pürovel Spa Center & Sport that can be visited by the staying guests, with a swimming pool and recovery programs.
- Mövenpick Moscow Taganskaya is a modern THE WAVE SPA with a swimming pool, sauna and hammam for free for guests, as well as spa rooms for additional massage treatments.
- Pullman Sochi Centre — Fit & Spa by Pullman with an indoor pool and panoramic views of the city for a comprehensive stay for guests.
Welcome drink at the check-in
Guests who have booked any room through the loyalty program Accor.ru, receive a coupon for a welcome drink or a welcome drink on arrival. In this case, the guest can exchange the coupon for any soft drink or glass of wine at the hotel bar during their stay. This pleasant surprise pleases every loyal Accor guest, regardless of their status, be it Classic, Silver, Gold or Platinum.
Welcome treats in the lobby and in the room
At the premium hotel chain SO/, guests will receive small but pleasant free tokens of attention: not only water, coffee and tea set, but also snacks, as well as a commemorative postcard about visiting St. Petersburg. It seems like a small thing, but such details set the right mood from the very first minutes and help you feel cared for.
They also think about the comfort of guests in more budget hotels. So the ibis Styles Chelyabinsk hotel has a welcome corner with natural coffee, an assortment of tea and detox water for free to satisfy hunger at any time of the day.
If your stay is associated with a special event, such as a wedding or a birthday, be sure to inform us when booking. In many hotels, the staff prepares a special compliment for such occasions. For example, at Panorama by Mercure Krasnaya Polyana, guests are greeted with a pleasant gift in honor of the holiday.
Child privileges and free accommodation
Special conditions apply for families with children. In many hotels, children can stay free of charge — the exact age range depends on the brand.
For example, at Novotel Moscow City, guests with children can have a cot, high chair, bottle warmer, changing mat, tub and potty provided in the room at no extra charge.
In the five-star hotels of the Pullman and Movenpick brands, a children's wigwam tent can be delivered to the spacious rooms for the entertainment of the child and a delicious compliment from the chef.
Also, in some hotels, you can request a baby cot and use the play area without paying. A number of hotels, such as Movenpick Moscow Taganskaya, provide baby bathrobes, slippers and toys, and upon request, staff can warm up baby food or offer a special children's menu.
Bonuses for refusing daily cleaning
Accor hotels are actively implementing practices of caring for nature. Guests have the opportunity to choose a more environmentally friendly living scenario: order less cleaning, reduce bed linen changes, and use reusable water bottles. This helps to save resources and reduce the use of household chemicals.
Some hotels support this choice of guests with pleasant bonuses. For example, at Mövenpick Moscow Taganskaya you can get a free drink if you opt out of daily room cleaning. In a number of hotels, points are awarded for this in the loyalty program.
Such small rewards make taking care of the environment a part of everyday recreation: the guest saves the planet's resources and at the same time receives additional attention from the hotel.
Additional paid and free services in hotels
Accor hotels have other free options that can be useful on a trip. Here are some examples:
- Secure parking is convenient for those who arrive by car, there is no need to worry about its safety. This option is available, for example, at the Novotel Moscow Center.
- A business corner with a computer and printer will help you out if you urgently need to print tickets, documents or make a photocopy. This convenience will be appreciated by business guests at Novotel Moscow City.
- Luggage storage — you can leave your suitcases before check-in or after check-out and walk light.
- An iron with ironing board in the room or a special ironing room is useful to refresh your clothes before a walk, business meeting or dinner.
- Special options for newlyweds and events. For example, floor mirrors, clothes rails, and makeup chairs are provided by the Mövenpick Moscow Taganskaya hotel to guests who have booked Suites.
Important: the set of services may vary from hotel to hotel, and some options may be paid. For example, parking and a wedding photo shoot are available in some hotels only for an additional fee. Before traveling, check the website of a specific hotel or check the conditions with the managers when booking.
Conclusion
There are many free services available at Accor hotels. High-speed Wi-Fi, fitness rooms, SPA, swimming pools, welcome drinks and snacks, children's privileges — all these are pleasant bonuses that make your stay more comfortable. These features save time and money, and at the same time add a pleasant experience. Take advantage of these advantages and your trips with Accor will become even brighter and more profitable.
