Check-In/Check-Out:
Check-in after 15:00 (Moscow time).
Check-out time is until 12:00 (Moscow time).
- Early check-in from 00:00 to 03:00 is charged in the amount of 100% of the cost of the open fare. At the same time, breakfast is included.
- Early check-in from 03:00 to 15:00 is charged in the amount of 50% of the cost of the open fare. However, breakfast is not included on the day of arrival.
- There is no charge for extending the stay before 14:00. The hotel grants guests the right to extend the room until 14:00 without additional charge only if available rooms are available.
- If you extend your stay from 12:00 to 18:00 on the current day, you will be charged 50% of the room rate per day from the open rate.
- If you extend your stay from 18:00 to 24:00 of the current day, you will be charged 100% of the room rate per day from the open rate for the number of people according to the reservation.
Extra Beds and Children
No extra beds are provided in the Standard and Superior Standard rooms.
The rooms of the categories: «For people with disabilities», «Luxury Privilege», «Superior Luxury privilege» and «Family» have a pull-out sofa. An additional «euro pad» seat can be provided upon request.
The cost is additional places:
- 1750 rubles – child (from 7 to 12 years old),
- 2500 rubles – from 13 years of age and older.
Breakfast is included.
Services and Facilities
Free Services
- Free ride on the «Krasnaya Polyana» K-1 cable car (Polyana 540 - Polyana 960)
- Panorama Wellness & SPA center: gym, indoor heated pool with a children's swimming area, thermal zone with sauna and steam room
- Free three-level parking at Polyana 960
- Storage room for skiing equipment
- Rooms for people with reduced mobility
Paid Services
- Services of treatment and massage rooms at the Panorama Wellness & SPA complex
- 5 conference rooms for business events, accommodating from 15 to 165 people
- Restaurant Roma with an open terrace, lobby bar
- Kids club with professional animators
- 24-hour room service for food and beverages.
- Rental of sports equipment: bicycles, electric scooters, longboards in summer, ski equipment in the winter season
Food
The Roma restaurant has a summer terrace, where buffet breakfasts are served in the morning, and Italian cuisine and a children's menu are served throughout the day. The hotel has a lobby bar.
Pets Allowed
- Pets up to 15 kg are allowed in the hotel.
- One animal per room.
- You will need a veterinary passport to check in.
- The cost of accommodation is 2000 rubles for the entire period of stay.
- The hotel does not provide additional services for pets (a bowl, a bed, etc.).
- It is forbidden to visit the breakfast restaurant with pets.
