Check-In/Check-Out:
Check-in time: 15:00.
Check-out time: 12:00.
- Guaranteed early check-in is booked from the previous day with a full prepayment.
- Non-guaranteed early check-in is possible for 50% of the cost of the day - the service is not guaranteed, you can find out about the possibility on the day of arrival.
- Guaranteed late check-out is booked until the next day with full prepayment.
- Non-guaranteed late check-out is possible for 50% of the cost of the next day - the service is not guaranteed, you can find out about the possibility on the day of departure before 12:00.
Extra Beds and Children
For children under 5 years old inclusive, accommodation and breakfast are provided without charge.
A baby cot (playpen) is provided for children from 0-3.99 years old free of charge.
Children aged 6-11 years inclusive are provided with breakfast and an extra bed for a fee of 3,300 rubles/day.
Children from 6 years old are allowed access to the 25-meter swimming pool and Jacuzzi bowls, children under 6 years old are allowed access only to the children's pool under the supervision of their parents.
Services and Facilities
Free Services
- Ascent by the cable car "Krasnaya Polyana" K-1 (Polyana 540 - Polyana 960)
- Wi-Fi throughout the hotel
- Luggage delivery to your room
- Visit to the billiard room
- Services of a general practitioner (in cases of emergency deterioration of health)
- Car parking services (indoor and outdoor parking)
Paid Services
- Services of treatment and massage rooms at the Panorama Wellness & SPA complex
- Mini-bar
- Laundry and dry cleaning services
- Personal fitness trainer services, group fitness classes in the gym of the Rixos Royal Spa complex
- Business center services (personal computer, printer, Internet)
- Beauty salon services
- Room service food and drinks delivery
- Individual and group transfer services
Food
At Rixos Krasnaya Polyana, guests will enjoy real gastronomic discoveries – an exclusive Turkish menu at the Layali oriental restaurant, European dishes and special offers accompanied by live vocals in the Rixos Lounge, varied, healthy and delicious homemade breakfasts are served on the 1st floor at the Sparx restaurant.
Pets Allowed
Pets are allowed (one pet per room) up to 5 kg (a one-time fee is charged for special cleaning in the room after staying with an animal).
The surcharge for pets is 1,500 rubles per day upon check-in.
You will need a veterinary passport to check in.
The hotel does not provide additional services for pets (a bowl, a bed, etc.).
It is forbidden to visit the breakfast restaurant with pets.